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SITHGAM022*

SITHFAB021*

RSA & RCG

Provide responsible service of alcohol &
Provide responsible gambling services

View Schedule
Woman writing in a notepad at a table, with books labeled 'Hospitality Operations Manual' and 'The Hospitality Professional'. Man in the background writing on a whiteboard in a room with large windows.

About the course

This 2- day program covers all you need to kickstart your hospitality and gaming career. Our RSA & RCG Bundle, combines two essential NSW competency cards at a reduced price.

Whether you're looking to work in pubs, clubs, bars, restaurants, casinos, or gaming venues, completing both your Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) training can significantly increase your employment opportunities across the hospitality industry.

Code

SITHFAB021* & SITHGAM022*

Costs

$330

Location

CMNL Academy Training Room
Canterbury-Hurlstone Park RSL Club

Duration

2 Day Course (9am – 4pm)
12 hours Mandatory
No late entries to class
Certificate valid for 5 years

  • This fun and practical course includes 2 units.

    • SITHFAB021 - Provide responsible service of alcohol

    • SITHGAM022 - Provide responsible gambling services

    The program is designed to give you mandatory skills and knowledge required to:

    • Serve alcohol responsibly and safely while meeting NSW legislative requirements.

    • Promote responsible gambling, minimise harm, and comply with legal requirements.

  • SITHFAB021 - Provide responsible service of alcohol
    The course will include information about:

    • Legal requirements related to venues, minors, and signage

    • Assisting customers to drink within the appropriate limits

    • How to assess alcohol affected customers and identify those whose service should be refused

    • When to refuse service of alcohol

    • Standard drinks

    • Harm minimisation strategies and procedures

    SITHGAM022 - Provide responsible gambling services
    The course will include information about:

    • Different types of gambling in NSW and Australia.

    • How gambling problems develop, and the types of harm it leads to for the person, their family, and the community.

    • Gaming machine laws you need to know about to ensure a safe, responsible gambling environment.

    • A new approach to identify, assist, report and monitor patrons when you notice warning signs of problem gambling.

    • Putting what you have learned into practice.

    NB: Once you have successfully completed the face-to-face component of SITHGAM022 you will be required to complete an additional online Liquor & Gaming assessment before Liquor & Gaming will issue and interim certificate.

    On successful completion you will receive a Statement of Attainment for SITHGAM022 & SITHFAB021 along with your L&G Interim Certificate. When you receive your interim certificate, you will need to take it to Service NSW with 100pts of I.D. You must do this within 90 days to receive your Competency card.

  • Students must bring: ‍

    • Photo identification (license or passport)

    • A valid Unique Student Identifier (USI)

    • Pen and paper to make notes and complete assessment activities

    • Comfortable clothing and flat and enclosed shoes for working in the training area

    • LAPTOP/TABLET (If Available)

    ‍Get a USI | Unique Student Identifier

    ‍ ‍

    You will be required to read at times complex information, communicate in a way that is easily understandable, calculate age and volume of drinks, deal courteously and discreetly with customers, seek assistance from appropriate colleagues and use a computer and appropriate software

    • If you need assistance due to your Language, Literacy, Numeracy Skills or Digital Skills, please contact us to discuss your support

    Download the Course Learner Guide 
    NSW Responsible serving of alcohol – course handbook

    ‍Download the Course Learner Guide 
    Responsible Conduct of Gambling (nsw.gov.au)

*Nationally recognised accredited training

RSA & RCG

Costs

$330

View Schedule

Contact Us

(02) 9559 0025
info@cmnlacademy.com.au

find out more
NSW Government logo with a red lotus flower, alongside text indicating approved training provider for RSA and RCG courses in New South Wales.
SITHGAM022*
Provide responsible gambling services
$159.00

RCG

Director Training
Responsible Gambling Board Oversight Training
$109.00

RGBO


Advanced Responsible Conduct of Gambling
$300.00

ARCG

WHAT PEOPLE ARE SAYING

  • “Dom's enthusiasm & guidance was exceptional.“ — Student

  • "Was terrific and the kids loved it. They were hanging on Dom's every word and learnt a lot. The chat you guys had with them at the end was also a great encouragement for those thinking about taking the next step into the job market." — Barista Training Teacher

  • "The discussions & insights into the industry were really useful for my next steps." — Student

  • "Dominic was a really wonderful trainer, he was kind and good with instructions. Very helpful and patient :)" — Student

  • "I thought it was great that Margaret was able to keep the course at a fast pace for those who could absorb and process the information quickly, while also making time for students who needs support. I also like that even though the content may not be relatable, she checked in on students to reflect how the content could be used in our professions. Thank you Margaret and team." — Student