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SITHFAB021*

RSA

In Class
With bonus – How to pour a Beer (18+ Only)

Virtual
Live online class

Online
Study at your own pace

A man pours a drink into a glass at a bar or restaurant, with shelves of bottles and taps visible in the background.

About the course

The Responsible Service of Alcohol (RSA) course is your must-have ticket to working in pubs, clubs, bars, cafés and restaurants across NSW. You’ll learn how to serve alcohol responsibly, handle real-world situations, and create a safe and enjoyable experience for everyone. Get qualified, build your hospitality skills, and take the first step towards your next venue role.

Face-to face, trainer led RSA, conducted in class with bonus – How to pour a Beer (18+ Only)

Virtual – Join a live, trainer-led online class from the comfort of your own home, with real-time access to your trainer for guidance and support.

Online
Study in the comfort of your own home and at your own pace. You can log in and out as much as needed. Trainer support available on request. Once complete we guarantee to have your results back to you within 3 working days or earlier of requested.

Code

SITHFAB021*

Costs

$210

Location

Varied

Duration

1 Day Course (9am – 4pm)
No late entries to class
Mandatory 6hrs
Certificate valid for 5 years

  • The program is designed to give you mandatory skills and knowledge required to sell, serve, or supply alcohol in NSW. On successful completion you will receive an RSA Certificate which can be used to apply for your RSA Competency card. This card will allow you to work in positions where alcohol is served, including:

    • service staff, food and beverage attendants

    • retail liquor salespersons

    • winery and brewery staff

    • promotional staff

    • RSA marshals

    • security staff and crowd controllers

    • volunteers

    ‍If you hold a current RSA Competency card you must renew with Liquor and Gaming NSW. Renewals can be completed online in the 90 days before your current card expires.

    ‍Renew an RSA or RCG competency card | Service NSW

  • ‍The course will include information about:

    • Legal requirements related to venues, minors, and signage

    • Assisting customers to drink within the appropriate limits

    • How to assess alcohol affected customers and identify those whose service should be refused

    • When to refuse service of alcohol

    • Standard drinks

    • Harm minimisation strategies and procedures

    ‍ ‍

    Download the Course Learner Guide 
    NSW Responsible serving of alcohol – course handbook

    ‍ ‍

    • Photo identification (license or passport)

    • A valid Unique Student Identifier (USI)

    • Pen and paper to make notes and complete assessment activities

    • Comfortable clothing and flat and enclosed shoes for working in the training area

    • LAPTOP/TABLET (IF AVAILABLE)

    Get a USI | Unique Student Identifier

    You will be required to read at times complex information, communicate in a way that is easily understandable and calculate age and volume of drinks.  If you need assistance due to your Language, Literacy, Numeracy Skills or Digital Skills, please contact us to discuss your support requirements.

    ‍ ‍

    Download the Course Learner Guide 
    NSW Responsible serving of alcohol – course handbook

    ‍ ‍

*Nationally recognised accredited training

RSA (face-to-face & virtual)

Costs

$210

View Schedule

RSA (own pace online)

Costs

$210

View Schedule

Contact Us

(02) 9559 0025
info@cmnlacademy.com.au

find out more
NSW government badge with red waratah flower logo, and text indicating approved training provider for RSA and RCG courses in NSW.

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WHAT PEOPLE ARE SAYING

  • “Dom's enthusiasm & guidance was exceptional.“ — Student

  • "Was terrific and the kids loved it. They were hanging on Dom's every word and learnt a lot. The chat you guys had with them at the end was also a great encouragement for those thinking about taking the next step into the job market." — Barista Training Teacher

  • "The discussions & insights into the industry were really useful for my next steps." — Student

  • "Dominic was a really wonderful trainer, he was kind and good with instructions. Very helpful and patient :)" — Student

  • "I thought it was great that Margaret was able to keep the course at a fast pace for those who could absorb and process the information quickly, while also making time for students who needs support. I also like that even though the content may not be relatable, she checked in on students to reflect how the content could be used in our professions. Thank you Margaret and team." — Student